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Put an AI agent on every phone line you already have.

Voiceley answers the extensions of your phone system with AI voice agents that speak Egyptian, Gulf and Standard Arabic and English. They take orders, bookings and questions, write them down for your staff, and pass the call to a person when it matters. Your customers’ data never leaves your own server.

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  • Works with Issabel, FreePBX, 3CX, Asterisk or any SIP phone system
  • Calls, recordings and customer data stay on your own server
  • English, Egyptian, Gulf and Standard Arabic
On air Ext 201 Restaurants & cafés 0:07

Live transcript · Egyptian Arabic

  1. Callerمساء الخير، عايز أطلب اتنين كشري وسط وبيبسي.
  2. Agentمساء النور! اتنين كشري وسط وبيبسي. التوصيل على فين؟
  3. Callerمدينة نصر، شارع عباس العقاد.
  4. Agentتمام، الإجمالي ١٤٥ جنيه وهيوصلك خلال ٤٠ دقيقة. أأكد الطلب؟
Ext201RestaurantOn air
Ext202ClinicReady
Ext203HotelReady
Ext204Real estateReady
Ext205RetailReady
Ext206ServiceReady
Example calls. Names, numbers and prices are made up.

Solo your business.

Every business gets its own channel. Press SOLO on yours to hear an example call, see the request it created and what ran after it.

Ext 201 Restaurants & cafés Egyptian Arabic

The call

  1. Callerمساء الخير، عايز أطلب اتنين كشري وسط وبيبسي.
  2. Agentمساء النور! اتنين كشري وسط وبيبسي. التوصيل على فين؟

The request

OrderA-1042
Items
2 × Koshary (medium), 1 × Pepsi
Delivery
Nasr City, Abbas El Akkad St.
Total
EGP 145
New

What happened next

  1. Order sent to the kitchen on Telegram
  2. Confirmation texted to the caller
  3. Row added to the daily Google Sheet

From ring to result.

Nothing changes for the caller: they dial your number as always. Here is what happens behind it.

  1. CallerDials your usual number.
  2. Your phone systemSends the call to an extension, as it always has.
  3. Voiceley answersThe extension belongs to Voiceley; the agent greets the caller.
  4. ListensUnderstands the caller’s dialect, even with noise in the background.
  5. ThinksKnows your menus, prices and policies, and what the caller asked before.
  6. SpeaksAnswers in a natural voice. Callers can interrupt it at any moment.
  7. ActsStores the request, tells your team, or hands the call to a person.

It speaks the way your callers speak.

Each agent has a language: English, Egyptian Arabic, Gulf Arabic or Modern Standard Arabic. It listens and answers in that dialect, and Arabic transcripts read right to left.

EG
Egyptian
أهلاً بيك! تحب تطلب إيه النهارده؟
SA
Gulf
هلا والله، شلون أقدر أخدمك اليوم؟
AR
Standard Arabic
مرحباً بك، كيف يمكنني مساعدتك اليوم؟
EN
English
Hi, thanks for calling. How can I help you today?

Your customers’ data stays with you.

Voiceley runs on a server inside your own business. Calls, recordings, transcripts and your customers’ requests are kept there and nowhere else, and nothing goes to an outside service unless you switch it on.

  1. You decide what is kept

    Turn transcripts or recordings off, for one agent or for all of them, and delete old calls automatically after the number of days you choose.

  2. Passwords and keys are locked away

    Phone-line passwords and service keys are encrypted (AES-256), hidden on screen and never written to logs.

  3. Only the right people see it

    Everyone signs in with their own account and role (admin, operator or viewer), and every change is recorded with who made it and when.

  4. Sign-in is hard to break

    There are no default passwords, passwords are stored with strong hashing, and repeated wrong attempts lock the account for a while.

  5. Callers are protected too

    Messages go only to the caller’s own number, with their consent and a daily limit, and the agent reads every order back before acting on it.

  6. Closed to the outside

    The database and internal services cannot be reached from the network, and outgoing calls stay off unless you allow them.

Every call ends with something done.

Agents fill in your forms: orders, bookings, complaints. Your staff work them on a live Requests page. Workflows you draw in the browser send them on to the tools you already use.

Sends to

  • Telegram
  • WhatsApp
  • SMS
  • E-mail
  • Slack
  • Microsoft Teams
  • Discord
  • Google Chat
  • Mattermost
  • Google Sheets
  • PostgreSQL
  • MySQL
  • SQL Server
  • Webhooks

One console for the whole desk.

See which extensions are on air, follow calls live, read every transcript, tune agents, prompts and voices, and put your own logo on it.

A drawing of the console; the figures are examples.

Open the live demo

The real console in your browser, with example data. Nothing you change is saved.

Hear it on your own line.

Tell us about your business and your phone system, and we'll get back to you to arrange a demo.

Sending opens your e-mail app with the details filled in.